Step 1: Long-press on the WhatsApp icon and tap on app. Let’s clear it by following the steps below. But the company said it was simply "a faulty configuration change. WhatsApp not responding on Android might be due to an overburden of cache data in the app. The outage came as Facebook faces intense scrutiny over its products and policies - including a whistleblower who is testifying before a Senate subcommittee on Tuesday - prompting some to wonder whether the company had been hacked. "Many organizations saw network disruptions and slowness thanks to billions of devices constantly asking for the current coordinates of, and ," tech expert Brian Krebs notes. And that, in turn, led to other problems. But that didn't stop web pages, searches and messages from looking for Facebook's properties. When a company can't use the gateway protocol, it's as if their online domains simply don't exist. Similar to ideas like map coordinates or ZIP codes, the system tells the rest of the world where to route traffic and information. Technology Facebook Suffers Self-Inflicted Outageīorder Gateway Protocol is often compared with the GPS system or the Postal Service. Employees also reportedly faced difficulty in physically reaching the space where the routers are housed. According to the tracking website DownDetector, more than 38,000. The problem was made worse - and its solution more elusive - because the outage also whacked Facebook's own internal systems and tools that it relies on for daily operations. While Instagram and Facebook users are unable to update their news feed, WhatsApp users are unable to send or receive any messages. As a result, all things Facebook were effectively shut down, worldwide. It wasn't a hack, Facebook said, but rather a self-inflicted problem.Īn update to Facebook's routers that coordinate network traffic went wrong, sending a wave of disruptions rippling through its systems. The platform and its Instagram and WhatsApp siblings play key roles in commerce, with some companies relying on Facebook's network instead of their own websites.īut on Monday, that network came crashing down. When Facebook suffered an outage of about six hours on Monday, businesses suffered along with it. An update to Facebook's routers that coordinate network traffic went wrong on Monday, sending a wave of disruption and effectively shutting down Instagram, Facebook and WhatsApp.
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